Why has the cold-water function stopped?
A thermostat setting, blocked airflow, compressor fault, relay issue or refrigerant-system problem can affect cooling. Keep the unit ventilated and avoid repeated switching if it is overheating.
How a professional repair is assessed
The technician can test both hot and cold functions, the pump, inlet valve, thermostat, compressor area, fan and water connections. Testing each outlet separately helps identify whether the issue is flow, temperature, leakage or control related.
Safe checks you can make before booking
Turn off the bottle or mains water supply if there is a leak, empty the drip tray, and keep the unit upright with clear access around the rear panel. Note whether the fault affects hot water, cold water or both. For a useful handover, write down when the symptom happens, the selected cycle or setting, the brand/model if available and any displayed code. Do not remove covers or touch internal components.
When should you stop using the appliance?
A technician can test the cooling circuit and confirm cold-water performance after repair. Keep water away from sockets and control boards. Do not continue using a unit that is leaking near electrical parts.
Related water dispenser repair guides
Book the relevant repair service
For a persistent or safety-related fault, visit the Water Dispenser Repair service page or contact FIXNOWUAE with the appliance, Abu Dhabi area and symptom. This content is general information; follow your appliance manual and use a qualified technician for internal repairs.